The latest development in the ER Extra campaign at Sandhills Regional Medical Center is the addition of a texting option for ER wait times.
For those not requiring immediate emergent care, the ER Extra texting option is designed to help decision making in emergency care extra fast and extra easy.
Since the launch of ER Extra, the program has expanded to make its options even more robust. In addition to checking ER wait times online, patients can download an ER Extra iPhone app or access wait times via any mobile phone.
Simply text your zip code to ERTIME (378463) and you will receive the ER wait time at Sandhills Regional Medical Center. It’s that simple.
“We are so proud to be able to offer this fantastic service to our patients. This will make their decision-making process easier and help alleviate any additional stress they might have during a time of need,” said Mike McNair, Sandhills Regional chief executive officer.
“This option is only recommended for those not requiring immediate emergent care. We always recommend that if you think you may have a medical emergency, please call your doctor or 911,” McNair said.
ER wait times reflect the average wait time of the previous hour of the patients that were triaged during that time, otherwise known as Time to Triage.
ER Extra at Sandhills Regional Medical Center is a revolutionary emergency room experience emphasizing extra fast, extra easy and extra great patient care and customer service. It is designed to streamline the process while simultaneously keeping patients and their families informed about what to expect.
For more information about ER Extra and the latest texting, iPhone app and mobile site technology at Sandhills Regional Medical Center, visit www.sandhillsregional.com or contact Kimberly Harrington, director of marketing and public relations, at (910) 205-8121.