Last updated: August 12. 2014 11:05AM - 1380 Views
Letters to the editor

Story Tools:

Font Size:

Social Media:

To the editor:

I had made a decision to change my primary care physician and I wanted a female physician. I searched on the Internet and liked what I read about Dr. Young-Cadore at 25 Biltmore St., Rockingham. Rather than calling, I took my time to go to the office to make it more personal.

No one was in the waiting room. So I stood at the receptionist’s window for a few minutes without being acknowledged. When I was noticed, it was not with a smile and the female employee looked at me as though I was bothering her. I said, “Hi, I do not have an appointment, but I would like to make one. I would like to change physicians and would like to start seeing Dr. Young-Cadore.”

Well, you would have thought I asked if she could wash my car! She looked at me as though I was stupid and said, with a nasty attitude, that this wasn’t the way they do things here. So I asked, “Well, how do you do things here?” and she handed me a clipboard, told me to complete the paperwork and said they would send for my records from my prior physician, review my records and would contact me if I was chosen to be a patient.

What? Chosen to be a patient? I thought I was choosing my own doctor! Well, I completed the paperwork, handed it back to the person with the attitude and did not receive a “thank you” or anything — I guess I was bothering her again. This incident happened in May. I have heard absolutely nothing.

I am really appalled that a person could become so arrogant. I just cannot believe this happened at a doctor’s office. Where is the caring, the concern and the compassion? Guess I am really glad this office didn’t “choose” me.

The good news is I went ahead and found a really sweet female physician in Laurinburg and was able to get an appointment in June — without waiting to be “chosen.”

Thank you for letting me voice my opinion.

Debbie Canfield


All user comments are subject to our Terms of Service. Users may flag inappropriate comments.
comments powered by Disqus

Featured Businesses


Info Minute

Gas Prices

Rockingham Gas Prices provided by GasBuddy.com